Frequently Asked Questions

Every client is different, so our fees are tailored to match your specific needs. We'll give you a transparent quote during your first consultation — no hidden surprises. We believe in clear, upfront pricing so you always know exactly what you're paying for.

Your data security is a top priority. We use cloud-based servers with bank-level encryption to keep your information safe and protected at all times. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access.

Because we genuinely care about your success. We bring deep expertise, customized solutions, and a personal approach that puts you first. We're not just your accountants — we're your long-term partners. Our team has been recognized with multiple Randwick City Local Business Awards for Outstanding Professional Services.

We work with a wide range of businesses, with special expertise in Real Estate, Trades, Cafés, Solicitors, Gyms, Childcare, and Healthcare. But don't worry if your industry isn't listed — let's talk about your specific needs. We speak your industry's language and deliver strategies that actually work.

Absolutely. Our remote, cloud-based bookkeeping gives you real-time access to your finances from anywhere. We stay on top of compliance year-round, and you get instant insights whenever you need them. We work with Xero, MYOB, and QuickBooks.

Yes. We'll stand by your side through ATO audits and provide expert representation. We also give proactive advice to help you minimize audit risk in the first place. Our team has extensive experience dealing with the ATO on behalf of clients.

An SMSF is a private super fund you control yourself — giving you full say over your retirement savings and investment choices. We handle the complex admin, compliance, setup, and annual audits so you can focus on growing your wealth. SMSFs enjoy concessional tax rates of 15% on earnings and can be structured for zero tax in retirement.

Smart tax planning means you legally pay less tax and keep more of your hard-earned money. We create strategies tailored to your goals — whether it's income tax, capital gains, or optimizing your business structure. Our clients regularly save thousands through proactive planning rather than reactive compliance.

We're available Monday to Friday, 9:00 AM to 5:30 PM. Late appointments are also available for clients who can't make it during business hours. Need to reach us after hours? Email info@ajaka.biz and we'll get back to you as soon as we can.